MESSAGING: From my ATS, how can I view the history of messages exchanged with a contact?
A. From your ATS, click on the text TIMEKO:
B. The TIMEKO window displays the list of messages exchanged with the contact:
3. By clicking on the TIMEKO text of another contact, the TIMEKO message window is updated for that contact
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MESSAGING: View received messages
A. Click on the TIMEKO icon at bottom right, then on "Messages": B. The current campaigns window appears: (1): Select the campaigns : Ongoing messages, Archived messages, All messages (2): Click on all messages received for the campaign or (3): Click ...
MESSAGERIE : Consulter les messages reçus
A. Cliquez sur l’icône TIMEKO en bas à droite, puis sur rubrique "Messages" : B. La fenêtre des campagnes en cours s’affiche : (1) : Sélectionnez les campagnes à consulter : Messages en cours , Messages archivés, tous les messages (2) : Cliquez ...
MESSAGING: How do I quickly find a contact phone number from an outgoing message?
A. From the campaign, click on the contact's name: A window appears with the contact's mobile number and e-mail address
Comment installer l'extension Firefox pour mon ATS
Installer l'extension Firefox pour ATS Pour utiliser TIMEKO avec votre ATS, il vous faut en premier lieu installer l’extension Firefox de TIMEKO 1) Installer l’extension Firefox de TIMEKO sur votre navigateur Firefox. ...
MESSAGING: How do I move a contact's reply to Yes, No, Other?
A. From the campaign, after clicking on one of the icons (Grey/All, Green/Yes, Orange/No, Purple/Other), click on the contact's reply and move it to another icon, leaving a comment (optional)