MESSAGING
MESSAGING: Send a TIMEKO campaign
A. From your ATS, select your contacts, then click on the TIMEKO icon in the bottom right, select "Create a message": B. The TIMEKO message window appears: (1) : Candidates selected from your ATS have been inserted in the list of recipients. (2): ...
MESSAGING: View received messages
A. Click on the TIMEKO icon at bottom right, then on "Messages": B. The current campaigns window appears: (1): Select the campaigns : Ongoing messages, Archived messages, All messages (2): Click on all messages received for the campaign or (3): Click ...
MESSAGING: How do I quickly find a contact phone number from an outgoing message?
A. From the campaign, click on the contact's name: A window appears with the contact's mobile number and e-mail address
MESSAGING: How do I move a contact's reply to Yes, No, Other?
A. From the campaign, after clicking on one of the icons (Grey/All, Green/Yes, Orange/No, Purple/Other), click on the contact's reply and move it to another icon, leaving a comment (optional)
MESSAGING: From my ATS, how can I view the history of messages exchanged with a contact?
A. From your ATS, click on the text TIMEKO: B. The TIMEKO window displays the list of messages exchanged with the contact: 3. By clicking on the TIMEKO text of another contact, the TIMEKO message window is updated for that contact